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  • Knowledge Base
  • SmartDesk
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  • SmartDesk
    • Getting Started
    • Document Scanner
    • Facecam
    • HD Monitors
    • Miscellaneous
    • Motorized Desk
    • Qi Wireless Charger
    • SmartDesk Phone
    • STARK Touchless Gestures
    • Touch Gestures
  • SmartDesk Connect
    • Getting Started
    • Laptop
    • Motorized Desk
    • Miscellaneous
    • Qi Wireless Charger
    • Speakers
    • Ultra HD Monitors
  • Dual Monitor SmartDesk
    • Getting Started
    • Computers
    • Monitors
    • Motorized Sit/Stand Legs
    • Miscellaneous
    • Qi Wireless Charger
    • Speakers
    • Webcam
  • Shipping & Tracking
  • Returns & Warranty

SmartDesk

The world's most advanced workstation

Getting Started

  • Installation Manual
  • Installation Videos

Document Scanner

  • How do I scan a document?
  • Where do documents get saved?
  • I am not able to scan my document
  • What should I do if the scanned document looks washed out?

Facecam

  • Zoom Setup Guide

HD Monitors

  • How do I arrange displays in Windows 10?
  • Why do my touch inputs register in a different spot/monitor?
  • What should I do when one or more monitors go black?
  • No touch is being recognized when I touch the screen(s)

Miscellaneous

  • What ports are available?
  • How do I receive software updates on the SmartDesk?
  • After Windows Update, the SmartDesk Apps cannot be found

Motorized Desk

  • My desk won't raise

Qi Wireless Charger

  • Why isn't the wireless charger charging my phone?
  • Wireless charger ring LED status

SmartDesk Phone

  • Why do my phone calls cut in and out while I am making a call with my SmartDesk?
  • What VOIP providers can I use with my SmartDesk?

STARK Touchless Gestures

  • STARK Gesture Tutorial

Touch Gestures

  • Touch Gesture Tutorial

SmartDesk Connect

The world's only laptop powered workstation

Getting Started

  • How do I unbox my SmartDesk Connect?
  • How do I assemble my SmartDesk Connect?
  • How do I update my laptop?
  • How do I install eGPU drivers?
  • How do I install DisplayLink drivers?
  • How do I install SDC software?
  • How do I eject my SmartDesk Connect?

Laptop

  • Recommended compatible laptops for SmartDesk Connect
  • Getting your laptop ready for SmartDesk Connect
  • When I close my laptop’s lid, I can’t use the SmartDesk Connect

Motorized Desk

  • My desk won't raise

Miscellaneous

  • Why does ZOOM appear to lag on my SDC?
  • Can I use the extra HDMI port in the back of the dock?
  • My company's strict IT DMA policies do not allow Thunderbolt 3

Qi Wireless Charger

  • How do I turn my wireless charger on/off?

Speakers

  • How to remove the speaker covers?

Ultra HD Monitors

  • How do I adjust my display brightness?
  • My monitors are drooping or misaligned
  • One or more of my screen's blinks on and off occasionally
  • One of my screens stopped working
  • The monitor(s) appear dull or dark when connected to my Mac

Dual Monitor SmartDesk

The world's only laptop powered workstation

Getting Started

  • What is the Dual Monitor SmartDesk?
  • How do I unbox my Dual Monitor SmartDesk?
  • How do I assemble my Dual Monitor SmartDesk?
  • How do I connect my computer to the Dual Monitor SmartDesk?

Computers

  • Can I use both laptops and desktops with the Dual Monitor SmartDesk?

Monitors

  • How do I adjust my display brightness?
  • My monitor(s) appear dull or dark when connected to my Mac

Motorized Sit/Stand Legs

  • Why won’t my SmartDesk raise?

Miscellaneous

  • Will the Dual Monitor SmartDesk work with my company’s strict IT policies?

Qi Wireless Charger

  • Is the Qi Wireless Phone Charger fast?
  • Will the Qi Wireless Phone Charger work with my phone’s case?
  • Why won’t my Qi-compatible phone charge?
  • Is the built-in Qi Wireless Phone Charger MagSafe compatible?
  • Why do my AirPods periodically stop charging wireless?

Speakers

  • What type of speakers are utilized in the Dual Monitor SmartDesk?

Webcam

  • Does the built-in webcam require special drivers?

Shipping & Tracking

  • When will my order ship?
  • How much does shipping cost?
  • Do you offer international shipping?

Returns & Warranty

  • What's your return policy?
  • What is SmartDesk's warranty?
  • Does SmartDesk offer an upgrade or exchange program?
  • What if I need to replace a component on my SmartDesk?
Check Compatibility
SmartDesk

A Thunderbolt 3 port is required to connect. Select your laptop from the menu below to check the compatibility.

Model not listed? Contact us for further guidance.

Version not listed? Contact us for further guidance.

Select Icon Your selected hardware is ready to connect with SmartDesk Connect E.

Select Icon Your selected hardware is ready to connect with SmartDesk Connect D.

Select Icon Your device is compatible with SmartDesk Connect D and SmartDesk Connect E.

Note: Your workload should help determine which dock type works better for your needs.

Select Icon Your current operating system is ready to connect.

warning Make sure you are using Windows 10 version 20H2 or later.

Click here for suggestions on preparing your specific system.

Error Icon Your selected hardware is not compatible.Take a look at list of supported laptops.

Not Certified Icon Your selected hardware has not yet been certified.
Please contact us for further guidance.